Browser Compatibility

Hello, 

I am trying to automate a CC&B website but Kapow unable to identify html elements once I logged in to website.

I used to turn on Compatibility mode in IE as shown in picture but I am not able to locate how to enable it in Kapow browser.

Kapow browser showing blank page after logging in to application.

Can anyone help me with the issue.
Thanks for helping,
Pradeep.

Hi,
have you tried to migrate the robot to "Classic" browser engine?
BR, Pavel Vraj

Yeah, I tried it but it is of no use!
Same error.

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Hi,

ok, try to change the TLS settings. I expect you're using TLS 1.0. Try to change this.

BR, Pavel

Yeah, Thank you. I will try it.

Regards.

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Hello Pavel,

Thank you for the suggestion, but it didn't worked too.
any other suggestions?

Regards,
Pradeep.

What version of Kapow are you using.  If you have 10.3.0.1 206 or later you can use the embedded chromium browser  using a DA step . Check out the user manual.

Hi,

Please try using the "User-Agent" in the bot Robot Configuration. 



You can follow the below steps. 
1) open your local browser and load the website.
2) press F12 and go to network tab. 
3) Enable the record and refresh the page.
4) goto the header tab for any loaded link and copy the User-Agent.
5)Open the Robot Configuration in the kapow and go to Default options - configure. 
6) paste the User-Agent in the Http User-Agent (select the value as option)

You can trace the same in the kapow design studio as well.

1) open the "Open Browser Tracer" under Tools menu.
2) Enable the record. And load the website in the kapow design studio.
3) You will get the same user-agent in the Open Browser Tracer also.

Ex: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36

Regards,
Venkatesh K

Hello,

Thank you for the information, I tried it but still not working!
It’s showing me to use script enabled browser in HTML editor. Any suggestions for that?

Regards,
Pradeep.

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