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jking
kalpana_rpa
6 posters

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    kalpana_rpa


    Posts : 3
    Points : 1804
    Join date : 2019-05-30

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    Post by kalpana_rpa Mon Jun 03, 2019 4:26 pm

    When we open walmart website , enter the product and search . If we click on the product and then click on  compare sellers button then images are not loaded . Can anyone help me
    jking
    jking


    Posts : 103
    Points : 3852
    Join date : 2014-03-01
    Location : USA

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    Post by jking Thu Jun 06, 2019 4:24 am

    Which version of Retail Link are you loading?
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    pvdboom


    Posts : 6
    Points : 1796
    Join date : 2019-06-06

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    Post by pvdboom Fri Jun 07, 2019 7:29 pm

    you may have a TLS issue in the step of loading the page. In version 10.5 if you right-click > configure the specific step to compare resellers, you can press at 'options' the Configure button and make sure 'Use TLS Hello; accept both SSL 3.0 and TLS 1.x (not secure)' is selected at the "SSL/TLS" option in the tab 'All loading'. This helped me load the pictures when processing the step.
    batman
    batman


    Posts : 47
    Points : 1923
    Join date : 2019-03-19

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    Post by batman Thu Jun 13, 2019 3:58 pm

    There are also settings at both the action and robot level that specify if images should be displayed when loading pages.

    If you need to set this for an individual action/page load, click the options button on the action configuration, select the page loading tab, and choose All from the drop down against 'Images to Load'
    You can also set this for all actions in a robot by applying the same settings on the robot settings (File -> Configure Robot)
    balkrushna
    balkrushna


    Posts : 4
    Points : 2753
    Join date : 2016-10-18
    Age : 34
    Location : Pune, Maharastra

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    Post by balkrushna Fri Jun 28, 2019 5:36 pm

    Please try to different HTTP User agent drop down option it might be work.
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    divyaaswani


    Posts : 3
    Points : 1857
    Join date : 2019-04-02

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    Post by divyaaswani Fri Jun 28, 2019 6:38 pm

    In Robot config step you can try for image load options under "Page loading tab"
    Also you can try for resume browser step, by specifying the wait time.
    Javascript on/off option.
    In SSL/TLS option choose for secure connection.
    Max no of attempts(optional). 
    try any of these option or check if you can extract through json script by inspecting the page.

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