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Device Automation Performace issue

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Chaitra

Posts : 8
Points : 196
Join date : 2018-04-20

Device Automation Performace issue

Post by Chaitra on Thu Jun 21, 2018 7:47 pm

Hello,


We have created sales order creation in SAP using Device automation.In this scenario, A mail from Outlook is captured with the Excel attached. SAP is logged on and required Transaction Code is entered with other details (e.g; Order Receipt, Distribution Channel, Division etc).

Below are few Issues that we are facing while automating.
o The entire process is taking about 6-7 minutes to complete
o Opening Outlook- downloading the attachment is taking about 1 minute.
o When navigating from one screen to another it takes about 1 to 1.5 minute(Here we have used “move mouse” step along with “click step”)



Please help us out to speeding up the processes


Thanks in advance Very Happy ,
Chaitra
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pavel.vraj

Posts : 74
Points : 788
Join date : 2016-11-04
Location : Prague, Czech Republic

Re: Device Automation Performace issue

Post by pavel.vraj on Fri Jun 22, 2018 3:51 pm

Hi,
first of all, which version of Kapow are you using? Some versions had these issues with speed.
Another thing is, use as much as possible "Freeze Tree" for SAP, which speeds the work of robot.
BR,
Pavel Vraj

Chaitra

Posts : 8
Points : 196
Join date : 2018-04-20

Re: Device Automation Performace issue

Post by Chaitra on Mon Jun 25, 2018 12:21 pm

Hi,

We are using Kofax Kapow 10.3.0.0. 
I will try out with "Freeze Tree" option 

Thank you,
Chaitra
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pavel.vraj

Posts : 74
Points : 788
Join date : 2016-11-04
Location : Prague, Czech Republic

Re: Device Automation Performace issue

Post by pavel.vraj on Mon Jun 25, 2018 1:49 pm

Hi,
I thought it. You have to update to 10.3.0.1. The previous version had many issues especially with SAP. After you update it with the latest realease, it will start to be much faster and without designing issues. With 10.3.0.0 even the freeze tree won't help you.
BR, Pavel

Chaitra

Posts : 8
Points : 196
Join date : 2018-04-20

Re: Device Automation Performace issue

Post by Chaitra on Fri Jun 29, 2018 1:39 pm

Thank you Pavel

We have upgraded to 10.3.0.1.Its taking much lesser time compared to 10.3.0.0.

Regards,
Chaitra

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