Hi, we were trying to extract a csv file in to a kapow custom variable and it displays a error message as follows.Can you help us in understanding and fixing the error. the step configuration is as below:-
Exception Message is thrown "3/2/2017 6:04:32 AM Exception caught:
Com.KapowTech.RoboSuite.Api.RobotErrorResponseException: The robot generated the following error: RobotErrorResponse(date=3/2/2017 4:04:32 AM,robotFileUrl=library:/DownloadTransactionLog.robot,executionId=8f162af7000001a8,robotRunId=0,robotId=-1,errorMessage="Error from the Extract CSV (old version) action. No CSV rows could be found in the found tag.",errorLocation= Get User Session{ Snippet Info - Restore Session From Server - Load Admin Page - Validate Current Session - Find User? - (Unnamed Try step) - Session still valid? - Session Reused - (Unnamed Try step) - Page = Find User? - Has Search Button? - Save Session On Server - Success - Return Message - Empty UserSession } - Transaction Log - Find Account{ messageReturned = false - Assign Page Check Pattern - Select Destination Page - (Unnamed Try step) - Fill Input Form - (Unnamed Try step) - Click Search - (Unnamed Try step) - Success? - Init Counter } - Set date range with time{ - Select Month - Enter Date - Select Year - Select Hour - Select Minutes - - Select Month - Enter Date - Select Year - Select Hour - Select Minutes } - Filter on type and status{ (Unnamed Try step) - Transaction Type? - (Unnamed Try step) - Transaction Status? } - (Unnamed Try step) - (Unnamed Try step) - Download Log To Memory - (Unnamed Try step) - Choose output method - Return Objects? - (Unnamed Try step) - "Acc Type:" Label - Extract Csv Type - Do Nothing - Summary info - CSV Data - Count columns - Extract Transaction Log from CSV{ (Unnamed Try step) - No records in CSV - Replace "" with ' - ReplaceControlCharacters{ Replace Control Characters } - Replace Value Line Breaks - Create Page From CSV - (Unnamed Try step) - Personal? - Extract 18 column CSV[1] },errorLocationCode={{t0-a2-t0-a-t0-a2-t0-a6}-a-{a3-t0-a-t0-a-t0-a-b0-a}-{a12}-{t0-a-t0-a}-t0-t0-a-t6-a-b0-a-t0-a6-{b1-t0-a2-{a}-a2-t0-a-i0}})
at Com.KapowTech.RoboSuite.Api.Engine.Remote.ResponseCollectingRqlHandler.UpdateAndThrowException(RqlException e)
at Com.KapowTech.RoboSuite.Api.Engine.Remote.ResponseCollectingRqlHandler.HandleResponse(RqlResponse response)
at Com.KapowTech.RoboSuite.Api.Engine.Remote.RemoteRqlEngineRqlRequestHandle.NextRqlResponse()
at Com.KapowTech.RoboSuite.Api.Engine.AbstractRqlEngine.Request(RqlRequest request, IRqlHandler handler)
at Com.KapowTech.RoboSuite.Api.Engine.Deploy.DeploymentSupportRqlEngine.Request(RqlRequest rqlRequest, IRqlHandler rqlHandler)
at Com.KapowTech.RoboSuite.Api.RobotExecuter.Request(RqlRequest rqlRequest)
Exception Message is thrown "3/2/2017 6:04:32 AM Exception caught:
Com.KapowTech.RoboSuite.Api.RobotErrorResponseException: The robot generated the following error: RobotErrorResponse(date=3/2/2017 4:04:32 AM,robotFileUrl=library:/DownloadTransactionLog.robot,executionId=8f162af7000001a8,robotRunId=0,robotId=-1,errorMessage="Error from the Extract CSV (old version) action. No CSV rows could be found in the found tag.",errorLocation= Get User Session{ Snippet Info - Restore Session From Server - Load Admin Page - Validate Current Session - Find User? - (Unnamed Try step) - Session still valid? - Session Reused - (Unnamed Try step) - Page = Find User? - Has Search Button? - Save Session On Server - Success - Return Message - Empty UserSession } - Transaction Log - Find Account{ messageReturned = false - Assign Page Check Pattern - Select Destination Page - (Unnamed Try step) - Fill Input Form - (Unnamed Try step) - Click Search - (Unnamed Try step) - Success? - Init Counter } - Set date range with time{ - Select Month - Enter Date - Select Year - Select Hour - Select Minutes - - Select Month - Enter Date - Select Year - Select Hour - Select Minutes } - Filter on type and status{ (Unnamed Try step) - Transaction Type? - (Unnamed Try step) - Transaction Status? } - (Unnamed Try step) - (Unnamed Try step) - Download Log To Memory - (Unnamed Try step) - Choose output method - Return Objects? - (Unnamed Try step) - "Acc Type:" Label - Extract Csv Type - Do Nothing - Summary info - CSV Data - Count columns - Extract Transaction Log from CSV{ (Unnamed Try step) - No records in CSV - Replace "" with ' - ReplaceControlCharacters{ Replace Control Characters } - Replace Value Line Breaks - Create Page From CSV - (Unnamed Try step) - Personal? - Extract 18 column CSV[1] },errorLocationCode={{t0-a2-t0-a-t0-a2-t0-a6}-a-{a3-t0-a-t0-a-t0-a-b0-a}-{a12}-{t0-a-t0-a}-t0-t0-a-t6-a-b0-a-t0-a6-{b1-t0-a2-{a}-a2-t0-a-i0}})
at Com.KapowTech.RoboSuite.Api.Engine.Remote.ResponseCollectingRqlHandler.UpdateAndThrowException(RqlException e)
at Com.KapowTech.RoboSuite.Api.Engine.Remote.ResponseCollectingRqlHandler.HandleResponse(RqlResponse response)
at Com.KapowTech.RoboSuite.Api.Engine.Remote.RemoteRqlEngineRqlRequestHandle.NextRqlResponse()
at Com.KapowTech.RoboSuite.Api.Engine.AbstractRqlEngine.Request(RqlRequest request, IRqlHandler handler)
at Com.KapowTech.RoboSuite.Api.Engine.Deploy.DeploymentSupportRqlEngine.Request(RqlRequest rqlRequest, IRqlHandler rqlHandler)
at Com.KapowTech.RoboSuite.Api.RobotExecuter.Request(RqlRequest rqlRequest)