[solved]Exhange Web Service - Mark Mail as Read in Design Studio

Hello. We hare using EWS in Our robots for sending mail, replying to mail, download attachments and so on.

When the robot is sending an email and move it to a specified folder it doesnt mark it as read. Does anyone know the code for this?

Here is an example of the code used to move email from one folder to another:

  <soap:Header>
    <t:RequestServerVersion Version="Exchange2013" />
  </soap:Header>
  <soap:Body>
    <m:MoveItem>
      <m:ToFolderId>
      </m:ToFolderId>
      <m:ItemIds>
      </m:ItemIds>
    </m:MoveItem>
  </soap:Body>
</soap:Envelope>

That code is put in a "set base content" step in design studio

If you have the item id and change key for the message you can use the UpdateItem call and set the Message -> isRead property to true - see below for the SOAP syntax and fill in the itemID/ChangeKey when building the expression

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:m="http://schemas.microsoft.com/exchange/services/2006/messages" xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
<soap:Header>
<t:RequestServerVersion Version="Exchange2010_SP1" />
</soap:Header>
<soap:Body>
<m:UpdateItem MessageDisposition="SaveOnly" ConflictResolution="AlwaysOverwrite">
<m:ItemChanges>
<t:ItemChange>
<t:ItemId Id="" ChangeKey="" />
<t:Updates>
<t:SetItemField>
<t:FieldURI FieldURI="message:IsRead" />
<t:Message>
<t:IsRead>true</t:IsRead>
</t:Message>
</t:SetItemField>
</t:Updates>
</t:ItemChange>
</m:ItemChanges>
</m:UpdateItem>
</soap:Body>
</soap:Envelope>

Example expression to build the SOAP request (includes two variables ItemID and ChangeKey which contain the references to the original message.

>><?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:m="http://schemas.microsoft.com/exchange/services/2006/messages" xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
<soap:Header>
<t:RequestServerVersion Version="Exchange2010_SP1" />
</soap:Header>
<soap:Body>
<m:UpdateItem MessageDisposition="SaveOnly" ConflictResolution="AlwaysOverwrite">
<m:ItemChanges>
<t:ItemChange>
<t:ItemId Id="<< + InboundEmail.ItemID + >>" ChangeKey="<< + InboundEmail.MessageChangeKey + >>" />
<t:Updates>
<t:SetItemField>
<t:FieldURI FieldURI="message:IsRead" />
<t:Message>
<t:IsRead>true</t:IsRead>
</t:Message>
</t:SetItemField>
</t:Updates>
</t:ItemChange>
</m:ItemChanges>
</m:UpdateItem>
</soap:Body>
</soap:Envelope><<

Also check out https://smarthub.kofax.com/ there's a few snippets and example robot on here for EWS integration that includes ingesting, sending and changing the read status of a message

Hello. I did not have time to try it out before today, but I made it work. Thank you for good explanation and fast reply