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2 posters

    Change password user in RPA Process

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    dikak44


    Posts : 2
    Points : 1735
    Join date : 2019-08-01

    Change password user in RPA Process Empty Change password user in RPA Process

    Post by dikak44 Thu Aug 01, 2019 10:28 am

    Hi,

    I'm newbie using kapow. I changed password user which using robot for the process, but robot still use old password, and can't to login application.
    why the robot not use the new password? what the problem with length password in kapow?
    Thank you.

    Regards
    Dika
    batman
    batman


    Posts : 47
    Points : 1922
    Join date : 2019-03-19

    Change password user in RPA Process Empty Re: Change password user in RPA Process

    Post by batman Thu Aug 01, 2019 10:56 pm

    This sounds odd.
    If you are manually setting your password directly against the variable in Design Studio the process should refresh when any updates are made. If this is the case then double check you have entered the correct value and if needs be go to the website in a browser and check it's still valid.

    Passwords should be set in the password store and retrieved in your process for security purposes, so any updates to the password are made via the management console and your process should read from there using the Lookup Password action. If this is how you have configured the password then the old value might be cached in the design studio process, to refresh the lookup from the password store press F5 and all steps will be forced to re-execute
    avatar
    dikak44


    Posts : 2
    Points : 1735
    Join date : 2019-08-01

    Change password user in RPA Process Empty Re: Change password user in RPA Process

    Post by dikak44 Fri Aug 02, 2019 9:52 am

    Thank's for the answer, I want to try this.

    Regards
    Dika

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