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Tree Mode Error

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Thabiso.Phakula@eoh.com

Posts : 5
Points : 94
Join date : 2018-06-28

Tree Mode Error

Post by Thabiso.Phakula@eoh.com on Thu Aug 16, 2018 2:38 pm

I am getting the below error of tree mode error when I'm trying to connect to Device Automation to access my Desk Top applications while my device automation is connected. Can anyone advice what may be the problem here please.







Device Automation is connected 
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pavel.vraj

Posts : 70
Points : 757
Join date : 2016-11-04
Location : Prague, Czech Republic

Re: Tree Mode Error

Post by pavel.vraj on Thu Aug 16, 2018 4:46 pm

Hi, can you show, what is the DAS icon in the task bar? BTW you should make it visible forever. Another, when you open the robot, everything is OK without any error? BR, Pavel

Thabiso.Phakula@eoh.com

Posts : 5
Points : 94
Join date : 2018-06-28

Re: Tree Mode Error

Post by Thabiso.Phakula@eoh.com on Thu Aug 16, 2018 9:42 pm

Hi,

Thanks for the reply,

Below is all the Pictures as requested.

Thanks and Regards
Thabiso

[url=https://servimg.com/view/19944135/6][/url]

Thabiso.Phakula@eoh.com

Posts : 5
Points : 94
Join date : 2018-06-28

Re: Tree Mode Error

Post by Thabiso.Phakula@eoh.com on Thu Aug 16, 2018 9:42 pm

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pavel.vraj

Posts : 70
Points : 757
Join date : 2016-11-04
Location : Prague, Czech Republic

Re: Tree Mode Error

Post by pavel.vraj on Fri Aug 24, 2018 3:21 pm

Hi,
the configuration of the device looks fine, but I'm missing the screenshot of the DAS icon in the taskbar on the device. And also says the robot an error, when you open it?
BR, Pavel

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Re: Tree Mode Error

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