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Browser Compatibility

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Kothapradeepreddy

Posts : 6
Points : 36
Join date : 2018-08-26

Browser Compatibility

Post by Kothapradeepreddy on Fri Sep 14, 2018 3:24 am

Hello, 

I am trying to automate a CC&B website but Kapow unable to identify html elements once I logged in to website.

I used to turn on Compatibility mode in IE as shown in picture but I am not able to locate how to enable it in Kapow browser.

Kapow browser showing blank page after logging in to application.

Can anyone help me with the issue.
Thanks for helping,
Pradeep.
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pavel.vraj

Posts : 70
Points : 757
Join date : 2016-11-04
Location : Prague, Czech Republic

Re: Browser Compatibility

Post by pavel.vraj Yesterday at 2:12 pm

Hi,
have you tried to migrate the robot to "Classic" browser engine?
BR, Pavel Vraj
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Kothapradeepreddy

Posts : 6
Points : 36
Join date : 2018-08-26

Re: Browser Compatibility

Post by Kothapradeepreddy Yesterday at 8:15 pm

Yeah, I tried it but it is of no use!
Same error.

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pavel.vraj

Posts : 70
Points : 757
Join date : 2016-11-04
Location : Prague, Czech Republic

Re: Browser Compatibility

Post by pavel.vraj Yesterday at 8:18 pm

Hi,

ok, try to change the TLS settings. I expect you're using TLS 1.0. Try to change this.

BR, Pavel
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Kothapradeepreddy

Posts : 6
Points : 36
Join date : 2018-08-26

Re: Browser Compatibility

Post by Kothapradeepreddy Yesterday at 8:20 pm

Yeah, Thank you. I will try it.

Regards.

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Kothapradeepreddy

Posts : 6
Points : 36
Join date : 2018-08-26

Re: Browser Compatibility

Post by Kothapradeepreddy Yesterday at 10:52 pm

Hello Pavel,

Thank you for the suggestion, but it didn't worked too.
any other suggestions?

Regards,
Pradeep.

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Re: Browser Compatibility

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